CRMJetty

Companies that invest in portals for Dynamics 365 often assume that that's all they need to create a connected ecosystem. What they do not understand is that to actually get the value out of a D365 customer portal, they need to go beyond CRM. They need to wire in the ERP where their financial team lives, integrate a trustworthy payment gateway, get a customer support agent, and their whole contracts database. Each connection removes a manual handoff. Each one trims a reason t