CRMJetty

In today's 24*7 world, the customer portal is taking a table stake. Customers now find it easy to use a self-service portal rather than...

If you visit a website as a customer, you might have come across several ways to resolve a query. Sometimes it might be directing you to...

A business should provide its customers with a way to decrease dependence on customer service. In other words, customers should be...

Issues such as dealing with customer support and regulatory agencies are well-known. As we know, no one likes endless forms, long waiting...

Partner relationship management is a collective term that refers to a set of strategies and techniques that mostly B2B organizations use...

If you have to measure your business performance, how would you do that? There are several parameters that you can quote like customer...

Serving customers with a hassle-free solution that solves their queries, manages their orders, and helps carry out other activities is...

Portals have become an indispensable part of the business. They allow employees, members, and customers to achieve their tasks and...