CRMJetty

Every law firm has its unique system for managing its clients and getting the work done. Each process is highly individualized as...

A customer self-service portal, as the name suggests, is a website or an application that allows customers to help themselves. Businesses...

A web portal is a web-based gateway that allows different parties involved in a business to access an organization’s data as per their...

In today's 24*7 world, the customer portal is taking a table stake. Customers now find it easy to use a self-service portal rather than...

If you visit a website as a customer, you might have come across several ways to resolve a query. Sometimes it might be directing you to...

A business should provide its customers with a way to decrease dependence on customer service. In other words, customers should be...

Issues such as dealing with customer support and regulatory agencies are well-known. As we know, no one likes endless forms, long waiting...

Partner relationship management is a collective term that refers to a set of strategies and techniques that mostly B2B organizations use...

If you have to measure your business performance, how would you do that? There are several parameters that you can quote like customer...